| The USPC does not endorse publications, services or products, including the publications in this catalog. Some of the publications included in this catalog do not reflect the standards and safety practices of USPC. USPC recommends appropriate safety practices be followed at all times. All prices are subject to change without advance notice. United States Pony Clubs, Inc. 4041 Ironworks Parkway Lexington KY 40511 Bookstore Location Hours: 9:00-4:30 EST Mon.-Fri. No Saturday hours bookstore@ponyclub.org SHIPPING: We can only ship within the United States. Alaskan, and Hawaiian orders carry an additional shipping charge. Customers will be notified of any additional charges before order is shipped. PLEASE NOTE: ALL ORDERS WITH MINIMUM SHIPPING ($6.95) ARE SENT VIA PRIORITY MAIL. IF TRACKING & GUARANTEED DELIVERY DATE OF PACKAGE ARE NEEDED, PLEASE NOTE THIS IN THE "COMMENTS" SECTION WHEN PLACING ORDER. THERE WILL BE AN ADDITIONAL $3.00 CHARGE TO HAVE PACKAGE SHIPPED UPS or DHL. For all orders we offer ground, 2 Day Air, and Next Day Air shipping. 2 Day and Next Day orders received before 12:00 Noon EST will be shipped the same day. The Bookstore is closed Sat. & Sun. so no orders will processed those days. There will be NO Saturday delivery.
USPC BOOKSTORE RETURN POLICY: The Bookstore values your business. We understand items may need to be returned. To ensure that you will receive full credit for the item we require the following: PLEASE INSPECT ITEMS UPON RECEIPT OF YOUR ORDER. WE ASK THAT ITEMS BE RETURNED WITHIN 30 DAYS. ITEMS RETURNED AFTER 30 DAYS WILL BE CHARGED A 25% RESTOCKING FEE. PLEASE MAKE SURE THE ITEM IS IN NEW AND RE-SELLABLE CONDITION. ALL ITEMS WILL BE INSPECTED UPON RECEIPT AT THE BOOKSTORE. IF AN ITEM IS RETURNED IN AN UNACCEPTABLE CONDITION IT WILL BE RETURNED TO YOU. PLEASE MAKE SURE TO INCLUDE A COPY OF THE INVOICE AND REASON FOR RETURN (WRONG SIZE, NOT AS EXPECTED, ETC.) ANY QUESTIONS PLEASE CALL THE BOOKSTORE AT 859-422-5522 OR E-MAIL bookstore@ponyclub.org Rulebooks & model kits must be returned with shrink wrap in place. Videos may only be returned if they are in the original packing or if damaged. DAMAGED MATERIALS: Report damaged shipments to the bookstore within 5 days. Please keep all packing materials. SPECIAL ORDERS: The bookstore will be glad to order books that are not featured on our online store. These orders will need extra time for delivery. Call the bookstore at 859-422-5522 or E-mail at bookstore@ponyclub.org TAXES: Orders are only taxed if placed in Kentucky. We welcome Visa and MasterCard. All prices are subject to change without advance notice. |